PRIVACY POLICY

Privacy Policy

Effective Date: March 14, 2025.

Graden Thomas Jewelry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.gradenthomas.com/ (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information when you interact with our Site, including:

A. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party payment processors)

B. Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our Site

  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Respond to inquiries and customer service requests

  • Improve our website and user experience

  • Send promotional emails (you may opt-out at any time)

  • Prevent fraudulent transactions and security breaches

  • Comply with legal requirements

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: With third-party vendors (e.g., payment processors, shipping providers) to facilitate transactions and services.

  • Legal Requirements: If required by law, legal process, or governmental request.

  • Business Transfers: In the event of a business merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can modify your browser settings to disable cookies, but some features of our Site may not function properly without them.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage users to review their privacy policies before providing any personal information.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing or updating your personal data

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Restricting data processing under certain circumstances

To exercise these rights, please contact us at info@gradenthomas.com.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our Site constitutes acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Graden Thomas Jewelry
Email: info@gradenthomas.com
Website: https://www.gradenthomas.com/

TERMS & CONDITIONS

Terms and Conditions

Effective Date: March 14, 2025.

Welcome to Graden Thomas Jewelry ("we," "our," or "us"). By accessing or purchasing from our website, https://www.gradenthomas.com/ (the "Site"), you agree to the following Terms and Conditions. Please read them carefully before using our Site or placing an order.

1. General

By using this Site, you confirm that you are at least 18 years old or have obtained parental consent to use this Site. We reserve the right to modify these Terms and Conditions at any time, and your continued use of the Site constitutes acceptance of any changes.

2. Product Information & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.

  • Prices are listed in [Currency] and are subject to change without notice.

  • We reserve the right to discontinue products or limit the quantities available for purchase.

3. Orders & Payment

  • By placing an order, you agree to provide accurate and complete information.

  • We accept payments through [List Payment Methods] via Squarespace eCommerce.

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or inventory issues.

4. Shipping & Delivery

  • We offer shipping within [List Available Locations]. Shipping times and rates vary based on location and selected shipping method.

  • Estimated delivery times are provided as a guideline and are not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Exchanges

  • We accept returns or exchanges within [Number] days of delivery for unworn, unused items in their original packaging.

  • Custom or personalized jewelry is non-refundable.

  • The customer is responsible for return shipping costs unless the item is defective or incorrect.

  • To initiate a return, contact us at info@gradenthomas.com.

6. Warranty & Repairs

  • Our jewelry is crafted with high-quality materials, but normal wear and tear may occur.

  • We offer a 1-year warranty against manufacturing defects.

  • Repairs beyond the warranty period may incur additional charges.

  • To request a repair, email info@gradenthomas.com with photos and a description of the issue.

7. Intellectual Property

  • All content on this Site, including images, designs, logos, and text, is owned by or licensed to Graden Thomas Jewelry and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.

  • Our liability is limited to the amount paid for the purchased item.

9. Privacy & Data Protection

  • Your use of our Site is also governed by our Privacy Policy detailing how we collect, store, and use your personal information.

10. Governing Law

  • These Terms and Conditions shall be governed and interpreted in accordance with the laws of [Your Country/State].

  • Any disputes shall be resolved through arbitration or courts internationally.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Graden Thomas Jewelry
Email: info@gradenthomas.com
Website: https://www.gradenthomas.com/