FAQs
CARING FOR YOUR ARTICULATING FISH
The articulating fish are one-of-a-kind, handmade pieces that should be treated with care. Avoid crushing and overbending. Wash your piece regularly with warm soapy water. Avoid chemicals and sudden temperature changes as this could damage the gemstones.
Argentium silver is unlikely to tarnish or oxidize, but you can polish it as needed using the included polishing cloth. In the event of accidental damage, we offer repairs at a cost, nearly anything can be fixed.
All gemstones used are genuine. Each stone is hand selected for consistency, but there can be some variance in colour.
RETURN & EXCHANGE POLICY
Please note due to the products being handmade we do not offer returns or refunds.
SHIPPING POLICY
Your order will take 4-6 weeks for completion. Thank You for your patience while we hand make your order.
All shipments include tracking and typically arrive within 3-5 days in Canada and the US. Timeframes vary for international orders. .